Terms and Conditions

Welcome to rts.jobsnesia.com. These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://rts.jobsnesia.com/ (the “Website”), operated by [Specify Company Legal Name if different from Website Name, otherwise state: operating under the trade name rts.jobsnesia.com] (“Company,” “We,” “Us,” or “Our”).

By accessing or using the Website and the services offered through it (collectively, the “Services”), you agree to be bound by these Terms and all terms incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Website or the Services.

1. Acceptance of Terms

1.1. These Terms constitute a legally binding agreement between you and rts.jobsnesia.com concerning your use of the Website and Services.
1.2. By using the Website, including browsing its content, submitting inquiries, requesting quotes, or booking services, you affirm that you are at least 18 years of age and are legally capable of entering into this agreement.
1.3. If you are using the Website and Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms, and that entity agrees to be bound by these Terms.

2. Definitions

2.1. “Company,” “We,” “Us,” “Our” refers to [Specify Company Legal Name if different from Website Name, otherwise state: rts.jobsnesia.com operating under the trade name rts.jobsnesia.com].
2.2. “Website” refers to the website accessible at https://rts.jobsnesia.com/ and all associated content, pages, and features.
2.3. “Services” refers to the AC maintenance, repair, installation, cleaning, inspection, and related cooling system services offered by the Company and provided through the Website. This includes providing information about services, facilitating service requests, quoting, booking appointments, and customer communication related to AC maintenance.
2.4. “User,” “You,” “Your” refers to any individual or entity who accesses or uses the Website or Services.
2.5. “Content” refers to any text, images, graphics, audio, video, software, data, or other materials displayed, provided, or accessible on or through the Website.
2.6. “Booking” refers to the process by which a User requests and schedules a Service appointment with the Company through the Website or by contacting the Company via information found on the Website.
2.7. “Technician(s)” refers to the qualified service professional(s) dispatched by the Company to perform the Services at the User’s location.
2.8. “Service Request” refers to a User’s initial submission of information or inquiry via the Website or contact methods provided, indicating interest in or need for AC maintenance Services.
2.9. “Service Location” refers to the physical address provided by the User where the Services are to be performed.

3. Description of Services

3.1. rts.jobsnesia.com is a platform providing information about and the means to book professional AC maintenance services. The Services offered may include, but are not limited to:
a. Residential and Commercial AC system inspection, diagnosis, and troubleshooting.
b. AC system repair of various components (e.g., compressors, capacitors, fans, coils, thermostats).
c. Routine AC maintenance, including cleaning, filter replacement, and performance checks.
d. AC unit installation and replacement.
e. AC system cleaning (e.g., coil cleaning, duct cleaning).
f. Freon/refrigerant check and recharge.
g. Thermostat installation and repair.
h. Providing estimates and quotes for Services.
i. Scheduling and managing Service appointments.
3.2. The availability and specific scope of Services may vary depending on your location, the type and condition of your AC system, and technician availability. Details regarding specific services are typically provided during the quoting and booking process.
3.3. The Website serves primarily as a platform to facilitate communication and booking between Users and the Company for these Services. The actual performance of the Services takes place at the User’s designated Service Location.

4. User Obligations and Responsibilities

4.1. Accurate Information: You agree to provide true, accurate, current, and complete information when using the Website, submitting Service Requests, providing details for a quote, and booking Services. This includes accurate contact information, a precise Service Location, and a truthful description of the AC system issues or service needs.
4.2. Eligibility: You confirm that you are of legal age (18 or older) to book and pay for the Services.
4.3. Compliance with Laws: You agree to use the Website and Services only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations.
4.4. Access to Service Location: If you book Services, you are responsible for providing safe, clear, and unobstructed access to the Service Location and the AC system to be serviced for the Technician(s) at the scheduled appointment time. This includes providing access to electrical outlets, water (if needed for cleaning), and a safe working environment.
4.5. Safety: You agree to ensure the Service Location is safe and free from hazards for the Technician(s). This includes securing pets, informing Technicians of any potential dangers or obstacles, and ensuring the work area is reasonable and safe.
4.6. Payment: You agree to pay the agreed-upon fees for the Services rendered according to the payment terms provided during the booking or quoting process.
4.7. Prohibited Conduct: You agree not to:
a. Use the Website for any illegal or unauthorized purpose.
b. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
c. Interfere with or disrupt the operation of the Website or the servers or networks used to make the Website available, including by transmitting any viruses, malware, or other harmful code.
d. Attempt to gain unauthorized access to any portion of the Website or any other systems or networks connected to the Website.
e. Scrape, crawl, or collect data from the Website using automated means without Our express written permission.
f. Use the Website or Services to harass, abuse, or harm another person.
g. Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
h. Use the Services for anything other than their intended purpose (i.e., booking legitimate AC maintenance services).
i. Attempt to circumvent any payment mechanisms or fee structures related to the Services.

5. Booking and Service Process

5.1. Service Request & Quoting: You may initiate a Service Request through the Website by filling out a form or finding contact information. Based on the information you provide, We may offer an estimated quote. Please note that initial quotes are often estimates; the final price may vary depending on the actual work required, parts used, and unforeseen issues discovered upon inspection at the Service Location. A detailed written quote or invoice will be provided before substantial work begins or upon completion.
5.2. Booking Confirmation: Once a Service is booked and confirmed by Us (typically via email, phone, or message), a binding agreement for Us to attempt to provide the requested Service at the agreed-upon time and location is formed, subject to these Terms.
5.3. Appointment Times: We strive to adhere to scheduled appointment times. However, appointment times provided are often estimates or within a time window (e.g., 2-hour arrival window) due to the nature of field service work, traffic, and unforeseen issues at previous jobs. We will attempt to notify you of any significant delays.
5.4. On-Site Assessment: Upon arrival at the Service Location, the Technician(s) will assess the situation. They may require additional information from you and may update the quote if the scope of work differs from what was initially understood or if additional issues are discovered. You have the right to accept or reject the revised quote before work proceeds, although a service call or diagnostic fee may apply regardless, as noted in the pricing terms.
5.5. Service Completion: The Technician(s) will perform the agreed-upon Services. You may be asked to inspect the work upon completion and sign a service order or completion form.
5.6. Parts: Any parts used during the Service will be itemized on the invoice. Warranty for parts is typically provided by the manufacturer, and We will facilitate any warranty claims where reasonable. Our labour warranty (if any) is separate and specified in the quote or invoice.
5.7. Satisfaction: If you are unsatisfied with the Service, you must notify Us within [Specify Number, e.g., 24-48] hours of service completion. We will reasonably attempt to address your concerns in accordance with Our service warranty policy (if any), provided the issue is directly related to the service We performed. This does not cover pre-existing conditions, normal wear and tear, or unrelated system failures.

6. Pricing and Payment Terms

6.1. Fees: Fees for Services will be provided in the quote or during the booking process. These may include service call fees, diagnostic fees, labor charges, and parts costs.
6.2. Estimates: Initial quotes provided are estimates and may change based on the on-site assessment. You will be informed of any significant changes before work commences.
6.3. Payment: Payment for Services is typically due upon completion of the work, unless otherwise agreed upon in writing. We accept various payment methods as communicated to you (e.g., cash, bank transfer, credit card).
6.4. Invoicing: An invoice will be provided detailing the Services rendered, parts used, and the total amount due.
6.5. Late Payment: Failure to pay invoices by the due date may result in late fees, interest charges, or collection actions as permitted by law in [Specify Your Jurisdiction].
6.6. Cancellation and Rescheduling:
a. If you need to reschedule or cancel a booked appointment, you must notify Us as soon as possible or by [Specify required notice period, e.g., 24 hours] prior to the scheduled time.
b. Cancellations or reschedules with less than [Specify required notice period] notice, or Technician(s) arriving at the Service Location only to find no one is available or access cannot be gained, may result in a cancellation fee or a minimum service call fee charged to You. This fee compensates Us for the Technician’s time and travel.

7. User Accounts (If applicable)

7.1. If the Website allows for User account registration, you may be required to create an account to access certain features or book Services.
7.2. You are responsible for maintaining the confidentiality of your account login information and password and for all activities that occur under your account.
7.3. You agree to notify Us immediately of any unauthorized use of your account.
7.4. We reserve the right to suspend or terminate your account if you violate these Terms or if your account is used for fraudulent or illegal activities.

8. Intellectual Property

8.1. The Website and its original content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and the compilation thereof), are and will remain the exclusive property of rts.jobsnesia.com and its licensors.
8.2. The Website and Services are protected by copyright, trademark, and other laws of both [Specify Your Jurisdiction] and foreign countries.
8.3. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of rts.jobsnesia.com.
8.4. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on Our Website, except as generally permitted by the nature of the service (e.g., printing information for personal use) or with Our express written permission.

9. User Generated Content (If applicable, adjust if adding reviews/comments later)

9.1. Currently, the Website may not actively solicit User-generated public content like reviews or comments. However, if such features are introduced, the following terms will apply.
9.2. If you submit via the Website or other means linked from the Website, any content, including Service reviews, testimonials, suggestions, or feedback (“User Content”), you grant Us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, display, publish, and perform your User Content in connection with the Services and the Company’s business, including for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels.
9.3. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to your User Content and authorize Us to use it as necessary to exercise the licenses granted by you in this Section.
9.4. You agree not to submit User Content that is illegal, infringing, false, misleading, harmful, or violates any third-party rights. We reserve the right (but not the obligation) to remove or modify any User Content for any reason.

10. Links To Other Websites

10.1. Our Website may contain links to third-party websites or services that are not owned or controlled by rts.jobsnesia.com.
10.2. rts.jobsnesia.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that rts.jobsnesia.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.
10.3. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

11. Termination

11.1. We may terminate or suspend your access to the Website and Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
11.2. Upon termination, your right to use the Website will immediately cease.
11.3. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Disclaimer of Warranties

12.1. Your use of the Website and Services is at your sole risk. The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis. The Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
12.2. rts.jobsnesia.com does not warrant that:
a. The Website or Services will function uninterrUPted, secure, or available at any particular time or location.
b. Any errors or defects will be corrected.
c. The Website is free of viruses or other harmful components.
d. The results of using the Services will meet your specific requirements or expectations (e.g., guaranteeing an old AC system will be “like new” or can be fixed indefinitely).
e. The information on the Website is accurate, complete, or current.
12.3. Service Disclaimer Specific to AC Maintenance: While we strive for professional service, you acknowledge that:
a. AC repairs often involve diagnostics where the outcome is not guaranteed. A diagnostic fee is for the time and expertise spent identifying the problem(s), not a guarantee of a successful repair or a permanent fix for an old system.
b. Quotes are estimates based on information provided and initial assessment. Unforeseen issues, discovering additional problems upon opening up the system, or needing unexpected parts can alter the final cost and required work.
c. Work on existing systems carries inherent risks, including the potential for damage to aged or brittle components, discovering pre-existing faulty wiring or installation issues not caused by the Technician, or minor cosmetic impacts during necessary access (e.g., removing a panel, slightly disturbing wall paint). While Technicians take reasonable care, We are not liable for damage caused by the pre-existing condition of your system or property, or issues outside the scope of the agreed-upon service.
d. The lifespan and continued function of a repaired or maintained older AC system cannot be guaranteed.
e. Any warranties on parts used are typically manufacturer warranties, and any labor warranty provided by Us will be explicitly stated on your invoice or Service agreement and will have specific terms and limitations.

13. Limitation of Liability

13.1. In no event shall rts.jobsnesia.com, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
a. Your access to or use of or inability to access or use the Website or Services;
b. Any conduct or content of any third party on the Website;
c. Any content obtained from the Website; and
d. Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not We have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
13.2. Specific Limitation for Services: Our total aggregate liability to you for any claims arising out of or relating to the Services provided (including scheduling, performance, or billing) is limited to the amount actually paid by You to Us for the specific Service giving rise to the claim in the past [Specify time frame, e.g., three (3) months] prior to the action giving rise to the liability.
13.3. We are not liable for:
a. Damage caused by your providing inaccurate or incomplete information about your AC system or Service Location.
b. Damage resulting from pre-existing, non-obvious conditions at the Service Location or within the AC system that were not reasonably foreseeable.
c. Issues arising from parts or systems not supplied or installed by Us.
d. Any consequence of your denial of access or failure to provide a safe working environment for our Technicians.
e. Delays or failure to perform Services due to causes beyond Our reasonable control (Force Majeure).
f. Any issues that are a result of normal wear and tear or the natural aging process of the AC system.
13.4. Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations in this Section may not apply to you. If you are dissatisfied with any portion of the Website or Services, or with any of these terms, your sole and exclusive remedy is to discontinue using the Website and Services.

14. Indemnification

14.1. You agree to defend, indemnify, and hold harmless rts.jobsnesia.com and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of:
a. Your use of and access to the Website and Services, including any data or content transmitted or received by you.
b. Your breach of these Terms.
c. Your violation of any rights of a third party, including without limitation any right of privacy, publicity, or Intellectual Property rights.
d. Your violation of any applicable law, rule, or regulation.
e. User Content posted with your account (if applicable).
f. Any other party’s access and use of the Website or Services with your unique username, password, or other appropriate security code.
g. Any claims or damages arising from the Service provided at your Service Location, including but not limited to property damage or personal injury, to the extent caused by your negligence, failure to provide a safe environment, or pre-existing hazardous conditions.

15. Governing Law and Jurisdiction

15.1. These Terms shall be governed and construed in accordance with the laws of [Specify Your Jurisdiction], without regard to its conflict of law provisions.
15.2. Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall be settled by arbitration administered by [Specify Arbitration Institution, e.g., BANI or SIAC relevant to your location] in accordance with its rules. The seat of arbitration shall be [Specify City and Country]. The language of the arbitration shall be English.
15.3. Notwithstanding the foregoing, We reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of Our copyrights, trademarks, trade secrets, or other intellectual property rights.
15.4. Without prejudice to the arbitration agreement above, any legal action or proceeding arising out of or relating to these Terms or the Services shall take place in the courts of [Specify Your Jurisdiction], and you hereby consent to the personal jursidction and venue of such courts.

16. Dispute Resolution

16.1. Informal Resolution: Before resorting to formal legal action as described in Section 15, you agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms or the Services by contacting Us directly at [Your Actual Support Email Address] or through the contact information provided on the Website. We will work with you in good faith to try to resolve the dispute amicably.
16.2. Arbitration: If the dispute cannot be resolved informally, any remaining controversy or claim shall be resolved by binding arbitration as set forth in Section 15.
16.3. Costs of Arbitration: The apportionment of the costs of arbitration, including arbitrator fees and administrative costs, shall be determined by the arbitration rules and the arbitrator’s award.
16.4. Class Action Waiver: You agree that any arbitration or legal action under these Terms will take place on an individual basis. You agree that you will not initiate or participate in any class action lawsuit, class-wide arbitration, or consolidation of claims in any arbitration or other proceeding related to these Terms or the Services without Our explicit written consent.

17. Force Majeure

17.1. We shall not be liable for any failure to perform Our obligations hereunder where such failure results from any cause beyond Our reasonable control, including, without limitation, acts of God, nature, civil disturbances, war, epidemic, pandemic, government regulations, strikes, power failures, internet service interruptions, or other force majeure events. In such an event, We may delay, postpone, or cancel the Service without liability. We will make reasonable efforts to reschedule affected Services when circumstances allow.

18. Severability

18.1. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision shall be modified to the extent necessary to make it valid and enforceable while reflecting the original intent of the parties as closely as possible.

19. Waiver

19.1. No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of rts.jobsnesia.com to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Entire Agreement

20.1. These Terms and Our Privacy Policy constitute the sole and entire agreement between you and rts.jobsnesia.com regarding the Website and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website and Services.

21. Changes To Terms and Conditions

2.1. We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will try to provide at least [Specify notice period, e.g., 30 days’] notice prior to any new terms taking effect. What constitues a material change wil be determined at Our sole discretion.
22.2. By continuing to access or use Our Website or Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website and Services. The “Last Updated” date at the top of these Terms indicates when they were last revised.